Performance measurement systems in after-sales services: the case of durable consumer goods industry

P Gaiardelli, N Saccani, LUCREZIA SONGINI

Risultato della ricerca: Contributo alla conferenza › Contributo in Atti di Convegno

Lingua originale	Inglese
Stato di pubblicazione	Pubblicato - 2004
Evento	Performance and Risk Measurement: Operations, Logistics and Supply-Chains. International Workshop (CRITOM) - Milano Durata: 1 gen 2004 → …

???event.eventtypes.event.conference???	Performance and Risk Measurement: Operations, Logistics and Supply-Chains. International Workshop (CRITOM)
Città	Milano
Periodo	1/01/04 → …

Accesso al documento

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title = "Performance measurement systems in after-sales services: the case of durable consumer goods industry",

author = "P Gaiardelli and N Saccani and LUCREZIA SONGINI",

year = "2004",

language = "English",

note = "Performance and Risk Measurement: Operations, Logistics and Supply-Chains. International Workshop (CRITOM) ; Conference date: 01-01-2004",

}

Performance measurement systems in after-sales services: the case of durable consumer goods industry. / Gaiardelli, P; Saccani, N; SONGINI, LUCREZIA.
2004. Articolo presentato al Performance and Risk Measurement: Operations, Logistics and Supply-Chains. International Workshop (CRITOM), Milano.

Risultato della ricerca: Contributo alla conferenza › Contributo in Atti di Convegno

TY - CONF

T1 - Performance measurement systems in after-sales services: the case of durable consumer goods industry

AU - Gaiardelli, P

AU - Saccani, N

AU - SONGINI, LUCREZIA

PY - 2004

Y1 - 2004

UR - https://iris.uniupo.it/handle/11579/16974

M3 - Paper

T2 - Performance and Risk Measurement: Operations, Logistics and Supply-Chains. International Workshop (CRITOM)

Y2 - 1 January 2004

ER -