Un'analisi sul campo, cap. 7

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	Italian
Title of host publication	Riprogettare il servizio post-vendita
Publisher	Hoepli
Pages	145-232
Number of pages	87
ISBN (Print)	9788820338879
Publication status	Published - 1 Jan 2007

Cite this

@inbook{d24533254199444b94029024684dfed3,

title = "Un'analisi sul campo, cap. 7",

author = "LUCREZIA SONGINI and D Corti and M Perona and R Pinto and N Saccani and M. Zorzini",

year = "2007",

month = jan,

day = "1",

language = "Italian",

isbn = "9788820338879",

pages = "145--232",

booktitle = "Riprogettare il servizio post-vendita",

publisher = "Hoepli",

}