SWN models of a contact center: A case study

G. Franceschinis, C. Bertoncello, G. Bruno, G. Lungo Vaschetti, A. Pigozzi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Fingerprint

Dive into the research topics of 'SWN models of a contact center: A case study'. Together they form a unique fingerprint.

Keyphrases

Social Sciences

Mathematics

Economics, Econometrics and Finance

Computer Science