Smart Tourism: il ruolo dell'informazione social

Enrico ERCOLE

Research output: Contribution to journalArticlepeer-review

Abstract

The term “smart tourism”, despite the fuzziness and ambiguity that characterizes it, indicates the impact of ICT in the tourism sector. The role of new social and mobile technologies is presented in relation to its impact on the behavior of tourists and on supply. Inspired by the issues covered in the Panel on “Smart tourism: the role of social and specialist information”, three different examples of social media in the tourist sector are discussed in the light of recent scientific research on the topic of tourism and ICT.
Original languageItalian
Pages (from-to)35-48
Number of pages14
JournalANNALI DEL TURISMO
Volume2
Publication statusPublished - 1 Jan 2013

Keywords

  • Informazione social
  • Turismo

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