Immigrati: servizi uguali o diversi?

[Machine translation] Although with the evolution of the migratory phenomenon, the option of welfare services aimed indistinctly at the entire population has prevailed over that of services dedicated to immigrants, one wonders if it is really the best solution. The volume seeks to answer this question through a comparative survey that analyzes some services for employment, housing and school placement in the provinces of Turin and Cuneo. We didn't find an answer, but interesting empirical data. A wide range of endogenous and exogenous factors seem to determine the degree of orientation of services towards immigrants. The evaluation of the results in terms of integration would suggest orienting the immigrant population towards general services, but setting up devices dedicated to it within them. However, even the mere presence of actions reserved for immigrants tends to generate grievances among the natives, raising the level of conflict. The question therefore remains as to what is the optimal solution. What is certain, on the other hand, is the difficulty of services in simultaneously maximizing the well-being of immigrants and nationals, the non-conflictual interaction between foreigners and natives, the effectiveness and efficiency with respect to the welfare system in which they are inserted.