Abstract
[Machine translation] The paragraph illustrates the different options related to the organization of after-sales service, which can take on the characteristics of a functional unit, rather than a divisional one, and the type of economic responsibility that can be assigned to that unit. Organizational choices are illustrated in the light of after-sales strategies.
| Translated title of the contribution | [Machine translation] The automotive sector: the organization of after-sales service |
|---|---|
| Original language | Italian |
| Publication status | Published - 2007 |
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