Digital transformation in healthcare: Analyzing the current state-of-research

S. Kraus, F. Schiavone, A. Pluzhnikova, Anna Chiara INVERNIZZI

Research output: Contribution to journalArticlepeer-review

Abstract

Digital transformation in healthcare is of increasing relevance for both scholars and practitioners in the field. Our article attempts to assess the research question how multiple stakeholders implement digital technologies for management and business purposes. To answer this question, we perform a systematic literature review about the state of the art of digital transformation in healthcare. Our findings show that prior research falls into five clusters: operational efficiency by healthcare providers; patient-centered approaches; organizational factors and managerial implications; workforce practices; and socio-economic aspects. These clusters are linked together into a model showing how these various forms of technology implementation lead to operational efficiencies for services providers. Various directions for future research and management implications are offered.
Original languageEnglish
Pages (from-to)557-567
Number of pages11
JournalJournal of Business Research
Volume123
DOIs
Publication statusPublished - 2021

Keywords

  • Digital transformation
  • Healthcare
  • Patient empowerment
  • Stakeholder analysis
  • Systematic literature review

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