Different approaches using the Normal and the Exponential distribution in the evaluation of the Customer Satisfaction

LUCADAMO ANTONIO, PORTOSO Giovanni

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - 1 Jan 2009
Externally published	Yes
Event	INNOVAZIONE E SOCIETA' 2009 - IES2009 - BRESCIA Duration: 1 Jan 2009 → …

Cite this

@conference{455131d685fb4d998cf5eeebc78ed599,

title = "Different approaches using the Normal and the Exponential distribution in the evaluation of the Customer Satisfaction",

author = "LUCADAMO ANTONIO and PORTOSO Giovanni",

year = "2009",

month = jan,

day = "1",

language = "English",

note = "INNOVAZIONE E SOCIETA' 2009 - IES2009 ; Conference date: 01-01-2009",

}