Conceptual Framework for Assessing Operative and Economic After Sales Service Performance

Research output: Contribution to conference › Paper

Original language	English
Pages	63-75
Number of pages	13
Publication status	Published - 1 Jan 2004
Event	IGLS - Working Seminar on Production Economics - Innsbruck Duration: 1 Jan 2004 → …

Conference	IGLS - Working Seminar on Production Economics
City	Innsbruck
Period	1/01/04 → …

Cite this

@conference{af4f611847ee4f768c5b25a9e5ef013d,

title = "Conceptual Framework for Assessing Operative and Economic After Sales Service Performance",

author = "A Brun and D Corti and G Novakova and LUCREZIA SONGINI",

year = "2004",

month = jan,

day = "1",

language = "English",

pages = "63--75",

note = "IGLS - Working Seminar on Production Economics ; Conference date: 01-01-2004",

}